Data Protection

Pojko's Privacy Policy – Your Data, Our Responsibility

Everything you share with Pojko — where it goes, who can see it, and how we keep it safe — is laid out here, openly and clearly.

Last updated: January 2026
Data Collection

Only necessary information is collected

Encryption

All data encrypted with SSL/TLS

Limited Use

Only for service delivery and legal obligations

Your Rights

The ability to delete or update your information at any time

How Pojko Protects Your Privacy

A quick overview of the six key aspects of our Privacy Policy.

End-to-End Encryption

All your personal and financial information is protected with 256-bit SSL encryption — no one can intercept or read your data in transit.

Never sold to third parties

Pojko never sells your information to advertisers or data brokers. This is our firm commitment.

KYC Security

Documents submitted for identity verification are stored on secure servers and accessible only to authorized personnel.

Cookie Controls

You can choose which cookies you allow. Everything beyond essential cookies is optional.

Right to Rectification

You can update your profile information at any time from Account Settings — quickly and without any hassle.

Regular Security Audits

Our systems are regularly audited by independent security experts to ensure your data remains protected at all times.

This Privacy Policy applies to Pojko (pojko.biz) applies to all website and app users. By using the platform, you agree to this policy.

1What Information We Collect

Pojko We only collect information necessary to provide our services — nothing more. We collect two main categories of data:

Data Type Example Required?
Identity Information Name, date of birth, national ID Yes
Contact Information Email address, mobile number Yes
Financial Information Payment methods, transaction history Yes
Device Information IP address, browser, operating system Automatic
Usage Patterns Betting history, favourite games, active session times Automatic

Third-party logins (such as via social media) are not supported, so there is no question of collecting that type of information.

2How We Use the Information We Collect

Pojko uses your information only for the following purposes:

  • Creating and managing your account and ensuring its security
  • Processing deposit, withdrawal, and betting transactions
  • Compliance with KYC (identity verification) and AML (anti-money laundering) requirements
  • Providing customer support and resolving issues
  • Responsible betting monitoring and intervention when necessary
  • Sending relevant offers and promotional updates (with your consent)
  • Platform security and fraud prevention

Important: You can opt out of marketing communications at any time — use the Unsubscribe link at the bottom of any email or through your account settings.

3Who We Share Your Information With

Pojko Never sells your personal information under any circumstances. However, it may be shared with third parties in a limited number of situations:

  • Payment Processors: Necessary information is shared with bKash, Nagad, and similar providers to process transactions
  • Legal Compliance: We are required to share information upon valid legal requests from Bangladeshi authorities
  • Security Partners: Partners operating the fraud detection system have access to limited data only
  • Cloud Services: Data is stored with trusted cloud providers who host the data but do not own it

Pojko has data privacy agreements with all these partners, and they are not permitted to use your information for their own purposes.

4Cookies & Tracking Technologies

Pojko uses cookies on its website and app. Cookies are small files stored on your device that help enhance your browsing experience.

Essential Cookies

Essential for login sessions and security. Cannot be disabled.

Preference Cookies

Remembers your language, theme, and similar preferences. Can be disabled.

Analytics Cookies

Collects site usage statistics. Can be disabled.

Marketing Cookies

Pojko does not use any third-party marketing cookies.

You can disable cookies from your browser settings, though some features may not work properly as a result.

5How Long We Retain Your Data

Pojko does not retain data beyond what is necessary. Separate retention periods apply to different types of information:

  • Account information – up to 5 years after account closure (as required by law)
  • Transaction history – 7 years (as required by financial regulations)
  • KYC documents – 5 years after account closure
  • Cookie & session data – 30 days from the end of the session
  • Support chat history – 2 years

Once the designated retention period expires, data is automatically deleted or anonymised so it can no longer be identified.

6Your Rights

You have several important rights regarding your personal information, all of which Pojko respects:

Right to Know

To find out what information we hold about you, submit a request to our support team.

Right to Rectification

To correct any inaccurate information, use your account settings or contact support.

Right to Erasure

Upon account closure, all data beyond what is legally required to be retained will be deleted.

Right to Object to Processing

You can opt out of marketing communications at any time.

Portability

You can request a copy of your personal data to download.

Right to Restriction of Processing

You can request that processing of your data be temporarily paused while a matter is under investigation.

To exercise any of your rights support@pojko.biz. We will respond within 30 business days.

7Security Measures

Pojko uses industry-standard technology to protect your data. Our security framework includes:

  • 256-bit SSL/TLS encryption on all data transfers
  • Passwords are stored using bcrypt hashing — no one can view your raw password
  • Option to enable Two-Factor Authentication
  • Automatic alerts triggered upon detection of unusual login activity
  • Regular Third-Party Security Audits (Penetration Testing)

Your Role: You also play a role in keeping your account secure — use a strong password, never share it with anyone, and contact support immediately if you notice any suspicious activity.

8Children's Privacy

Pojko An 18+ platform. We do not knowingly collect information from anyone under the age of 18.

If we have reason to believe that a minor has created an account using a false age, we will immediately close that account and delete all associated data.

If you are aware that a minor is using Pojko, please support@pojko.bizto let us know.

9Changes to This Policy

This Privacy Policy may be updated for business, legal, or technical reasons. For any significant changes, we will:

  • We'll send a notice to your registered email
  • We will display a banner notification on the platform
  • The effective date of any changes will be updated at the top of this page

Continued use of the platform after notice of changes will be considered acceptance of the updated policy.

10Contact Us

For any questions, complaints, or data requests regarding this Privacy Policy, please get in touch with us:

Email: support@pojko.biz
Subject: Write "Privacy Request" in the subject line
Response time: Within 30 business days

For urgent matters, you can also reach us via live chat — available in Bengali 24/7.

Your Privacy Questions Answered

The questions our users ask most often.

Pojko is a licensed online betting platform operating under an international licensing authority. Being a licensed platform means we are held to strict standards when it comes to data protection and user privacy. Your personal and financial information is secured with 256-bit SSL encryption, and independent security audits are conducted regularly. Simply put, Pojko's existence as a business depends on user trust — which is why protecting your data is our highest priority.

Pojko displays odds in Decimal format by default, which most Bangladeshi users find easiest to understand. For example, odds of 2.50 mean that a ৳100 bet would return a total of ৳250 if you win (including ৳150 profit). You can switch to Fractional or American odds formats anytime from Account Settings. Detailed guides and examples are available on the Betting Tips page for new users.

Join Pojko with Confidence

Having read our Privacy Policy, you can see just how seriously we take your data. Go ahead and create your account with complete peace of mind.

SSL Encrypted Your Data Is Never Sold 24/7 Bangla Support
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